Job Description

Behavioral Health Care Manager (ECM) – Hybrid Role

Heritage Health Network (HHN)

Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.

This is a hybrid role combining field and office work , with approximately 2–3 days in the field and 2–3 days office-based , providing flexibility while maintaining meaningful, in-person member engagement.

What You’ll Do

• Serve as the primary point of contact for members with behavioral health and psychosocial needs
  
• Conduct comprehensive assessments and develop personalized, person-centered care plans
  
• Coordinate care across behavioral health providers, medical teams, and community resources
  
• Conduct in-person home and community visits based on member needs
  
• Support transitions of care , including post-discharge follow-up and care coordination
  
• Provide education, coaching, and trauma-informed support to improve member outcomes
  
• Maintain accurate documentation and meet program requirements
  

Requirements

• Education: Masters degree in Social Work, Psychology, Public Health, or related field is required
  
• Experience: 1–3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred)
  
• Licensures: Not required; LMFT, LCSW, or LPCC preferred
  
• Bilingual: English/Spanish preferred
  
• Strong communication, organizational, and interpersonal skills
  
• Knowledge of behavioral health, SDOH, and community resources
  
• Comfortable with field work and home visits
  
• Valid driver’s license, active auto insurance, and reliable vehicle
  
• Willingness to travel locally for field visits
  

Benefits

• Medical, dental, and vision insurance
  
• Paid time off + holidays
  
• Competitive pay + quarterly bonuses
  
• Hybrid work flexibility
  
• Professional growth and development opportunities
  

Job Tags

Similar Jobs