Job Description

Location: Bentonville, AR

Description:

Department: Sales
Salary Range $110,000 - $160,000 per year.
Location: Bentonville, AR
Reports To: Executive Vice President

The National Account Manager for Walmart and Sam’s Club will be tasked with overseeing and advancing the strategic relationship between Crunch Pak, a leading supplier of sliced apples and healthy snacks, and Walmart/ Sam’s Club, one of the company's most significant and high-priority accounts. Crunch Pak is dedicated to delivering premium, nutritious, and convenient products. This position offers a unique opportunity that extends beyond the traditional National Account Manager role, providing the chance to operate within a dynamic, fast-paced environment with short-shelf-life products. The ideal candidate will thrive in this high-energy, autonomous sector, demonstrating a proactive and results-driven approach to managing multiple line reviews while fostering and maintaining strong relationships with a diverse range of merchants.

Duties:
Account Management:
• Lead the day-to-day relationship with Walmart and Sam’s Club, serving as the primary point of contact for all matters related to the account.
• Build and maintain strong, long-term relationships with key Walmart decision-makers across various departments (e.g., merchandising, supply chain, category management).
• Act as a liaison between Walmart/ Sam’s Club and internal teams to ensure seamless communication and execution of business strategies.
• Oversee project timelines, deliverables, and resource allocation, ensuring all milestones are met efficiently and effectively.
• Negotiate pricing, promotional terms, and distribution agreements with Walmart to secure profitable and sustainable partnerships.
Sales and Revenue Growth:
• Drive sales growth and market share within Walmart and Sam’s Club through strategic account planning and execution.
• Analyze sales data, market trends, and customer insights to identify growth opportunities.
• Identify and pursue opportunities to expand product assortment or enter new categories within Walmart stores.
Product Assortment & Innovation:
• Collaborate with the product development and marketing teams to ensure the right product assortment is offered to Walmart and Sam’s Club.
• Recommend new product ideas, promotional strategies, and packaging to drive consumer demand and improve shelf space.
Strategic Planning and Execution:
• Collaborate with Walmart to understand market trends, consumer behavior, and business needs.
• Work with internal marketing and operations teams to develop targeted promotional plans, marketing initiatives, and pricing strategies that align with Walmart’s and Sam’s Club’s objectives.
• Lead the planning and execution of line reviews with Walmart to ensure alignment on growth targets, promotions, and category strategies.
Collaboration with Cross-Functional Teams:
• Work closely with internal teams, including sales, marketing, logistics, and supply chain, to ensure the successful execution of Walmart strategies.
• Coordinate with the logistics and operations teams to ensure timely deliveries, inventory management, and product availability at Walmart/ Sam’s Club’s distribution centers and stores.
• Work with marketing teams to develop promotions and marketing initiatives that highlight the health and sustainability attributes of Crunch Paks’ products.
• Identify opportunities to streamline workflows and improve operational efficiency between Crunch Pak and Walmart/ Sam’s Club.
• Develop and implement best practices to ensure effective project execution and smooth communication between internal team and customer.
Customer Insights and Reporting:
• Monitor and analyze sales data, customer trends, and Walmart/ Sam’s Club’s performance to identify opportunities and challenges.
• Use data to make informed decisions and recommendations to optimize product assortment and promotional strategies.
Problem Resolution and Customer Satisfaction:
• Address any operational or customer service issues promptly to ensure Walmart & Sam’s club’s satisfaction and minimize any disruptions to the business relationship.
• Proactively manage and resolve any conflicts or concerns related to product quality, supply chain issues, or account discrepancies.

Skills:
Skills and Competencies:
• Strategic thinking and the ability to align business goals with customer needs.
• Exceptional relationship-building and interpersonal skills, particularly with large retailers like Walmart.
• High level of organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Power BI), Scan and panel data from Circana or Nielsen
• Expertise in Walmart/ Sam’s Club company structure and procedures
• Proficiency with Walmart/ Sam’s Club portals and vendor interfaces
• Experience with Walmart Connect
• Ability to thrive in a fast-paced, results-driven environment.
Work Environment:
• This role requires regular travel to Walmart headquarters and stores
• Flexible work hours to accommodate Walmart’s retail schedule and business needs.
• Ability to work independently while collaborating with internal teams.

Qualifications:
• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• 5+ years of experience in national account management, retail sales, or a similar role, with at least 2 years of experience managing accounts with Walmart or other large retailers.
• Proven track record of driving sales, building relationships, and managing large accounts.
• Deep understanding of Walmart and Sam’s Club’s business model, vendor requirements, and retail operations.
• Strong negotiation, communication, and presentation skills, with the ability to interact with senior-level executives.
• Expertise in developing line review presentations, promotional strategies, and pricing negotiations.
• Strong analytical skills and proficiency with sales analytics and CRM software.

Job Tags

Work at office, Flexible hours

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