Job Description

:

Are you looking for a dynamic and fulfilling job in a supportive and enjoyable environment? Join our team at Little Wonders Pediatric Therapy!

Little Wonders Pediatric Therapy is a pediatric therapy clinic serving the greater Charlotte area, with three locations providing occupational, speech, and physical therapy services to children aged birth to 18 in our engaging outpatient offices.

About the Role: We are seeking an enthusiastic, dependable, and flexible Administrative Coordinator who thrives in a pediatric environment. The ideal candidate will demonstrate professionalism through accurate medical billing (or a willingness to learn), adherence to confidentiality, and knowledge of accounting and HIPAA standards. Long-term growth and expanded responsibilities within our practice are strongly encouraged and supported.

What We Offer:

• Supportive environment with a dedicated management team
• Health, dental, and vision insurance benefits
• Participation in Employee Assistance Program (EAP) with comprehensive benefits
• 401K participation with matching
• Flexible Spending Accounts (FSA) for health expenses, or HSA (as applies)
• Paid time off
• Paid trainings and financial support for continuing education
• Opportunities for career advancement

Responsibilities:

• Utilize EMR for client check-ins, scheduling, payments, account management, communication with referral sources, and billing claims
• Answer phones enthusiastically to handle therapy inquiries, referrals, patient intake, and scheduling needs
• Coordinate with insurance companies to verify policies, submit authorizations, and process claims
• Collect patient payments as required
• Collaborate with therapists and families to schedule clients
• Perform additional job duties as assigned

Requirements:

• Preferred: 2 or 4-year degree; High school diploma required
• Strong multi-tasking and organizational skills, capable of managing multiple responsibilities simultaneously such as phone handling, client check-ins, and financial transactions
• Full-time availability with a commitment to maintaining a healthy work-life balance through flexible hours
• Previous experience in a medical office role, with knowledge of medical billing preferred

Apply now if you're eager to contribute to a rewarding workplace every day! The joy on children's faces will remind you of the meaningful impact of this work. We look forward to hearing from you!

Equal Opportunity Employer: We are committed to diversity and equal opportunity. Employment decisions are based on qualifications, merit, and business needs.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Pet insurance
• Referral program
• Vision insurance

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have experience in a pediatric outpatient clinic?
• Do you have Raintree EMR experience?

Experience:

• Appointment scheduling: 1 year (Preferred)
• EMR systems: 1 year (Preferred)

Work Location: In person

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