Job Description

The Print Specialist operates the Center’s print center for both graphic design and production. This position is responsible to consult with customers over the phone and in-store to gather data, establish customer's needs and recommend print products that will meet the customer's needs. As a print specialist, this individual will use their knowledge and expertise of print products and production methods to increase revenue by enhancing print orders through up-selling and cross-selling. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, and production experience with digital printing and bindery equipment.

RESPONSIBILITIES

• Educate customers on business solutions and print product offerings
• Effectively apply knowledge of printing concepts such as paper consideration, file formatting, and output settings.
• Apply knowledge of color management to educate customer and make file adjustments as needed
• Provide customers with quotes and follow up and consult on complex orders
• Completes tasks independently in a quick turn environment
• Follows and understands quality guidelines, managing quality control throughout production process to ensure finished product is correct
• Interprets a variety of instructions provided in written or verbal form
• Brainstorms and mocks up design ideas
• Presents concepts or ideas to clients
• Meets with clients and adjusts designs to fit their needs or taste
• Reads and understands all job requirements before beginning desktop process
• Effectively manages production workflow, schedules and production materials
• Operates and maintains print and finishing equipment
• Maintains strong attention to detail when proofing all materials
• Performs other duties as assigned

QUALIFICATIONS

• One to two years of experience or a two-year degree in graphic design or a related field
• Strong computer skills, including Microsoft Office and Adobe Suites (2 years preferred)
• Production scheduling experience
• Project management skills
• Production experience with digital printing and bindery equipment
• Able to work and complete tasks independently in a quick turn environment
• Knowledge and application of printing concepts
• Good concept of color management and able to apply file adjustments
• Able to follow and understand quality guidelines
• Able to operate and maintain print and finishing equipment
• Good communication and people skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

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