Job Description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Product Quality Tester in Winston-Salem, NC (Tobaccoville)

The Product Quality Tester is responsible for Quality Control activities related to compliance with Product Quality

requirements, daily product quality audits, adherence to Standard Operating Procedures, Work Instructions, Manufacturing guidelines, sampling, testing, and analyzing data and documentation for Domestic and Export products. Additionally, the role communicates with management and operations staff providing Product Quality guidance. Participation in investigations related to consumer complaints is expected as well.

Your key responsibilities will include

• Perform visual and physical inspections to ensure proper materials are being used and various Quality audits on the required shift to verify products are within Quality specifications.
• Report all non-conformances from normal practices and procedures by means of Quality Control reports.
• Perform round oven moisture testing (pack moisture) and report results including out-of-spec non-conformances. Monitor round oven calibrations (pack moisture) and report negative trends for corrective action daily. Accurately operate within the following Quality systems: LIMS, VIDES, MES, Pilgrim, and SAP.
• Perform Pack Seal checks and document results, as required.
• Collect samples for analytical testing, which includes routine and “test” samples, as required.
• Ensure timely communication to Management regarding product non-conformances.
• Be aware of the Company environmental, health & safety policies and comply with the objectives and required FDA training as it relates to the role.

What are we looking for?

• High school diploma or equivalent.
• Ability to work independently, make decisions with minimal oversight, prioritize and multi-task.
• Strong data analysis, trending skills and strong written and oral communication skills.
• Demonstrated willingness and ability to learn and perform various duties.
• Demonstrated understanding of computer applications, systems and programs.
• Demonstrated knowledge of standard Quality guidelines and procedures.
• Must be able to navigate work areas to include Rework, Make/Pack, and other areas of the Tobaccoville facility.
• Ability to lift/position materials up to 40 lbs.

Beneficial

• Manufacturing/Quality background.
• Experience with Microsoft Office, LIMS, VIDES, SAP, MES, Pilgrim, eMQS and SmartSolve.
• General knowledge of TPMP requirements.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• On-site health clinics and fitness centers at manufacturing locations
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counseling service
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Healthcare concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Paid Leave:
  • Sick and Personal Time (up to 6 days)
  • Vacation (15 days (pro-rated days during first year of service))
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [email protected]

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