Job Description

170418 Remote Epic Application Analyst Aurora, CO 9 Months
Sigma, Inc. is seeking a Remote Epic Application Analyst to work remotely at Children's Hospital Colorado in Aurora, CO.

• Experience 5+ years Epic build experience Education: Willow IP Certification (required) Willow Inventory (preferred)
• Certifications: Pharmacist or Pharmacy Technician preferred, not required
• Certifications Willow IP Certification Willow Inventory (preferred) New Traveler Considered No Essential Functions Analyze and diagnose complex system issues
• Identify root causes and resolve or escalate appropriately Plan, design, implement, maintain, optimize, and support applications
• Gather, validate, and translate complex technical requirements into design and development specifications
• Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance
• Address highly technical issues during installation and maintenance
• Coordinate preparation, coding, testing, and debugging of complex programs
• Design, analyze, and build workflows to meet user needs Configure and integrate electronic and mechanical hardware with software solutions
• Gather and analyze data to troubleshoot incidents
• Document process and resolution Document design, application, and technical specifications
• Assist with support and training materials Identify reporting needs and collaborate with report developers
• Partner with vendors to resolve system issues and improve performance and usability
• Recommend system improvements to vendors
• Review documentation for upgrades and monthly system updates; assess impacts Provide Tier 2 and Tier 3 end-user support
• Mentor team members on technical and customer support skills
• Act as project lead for complex initiatives
• Participate in on-call rotation as required Scope & Level Guidelines
• Broad knowledge of concepts, practices, and procedures within specialization
• Complexity Broad, complex duties requiring advanced organizational and specialty knowledge
• Decision Making Independent judgment with authority to escalate high-impact or complex decisions
• Communication Communicates complex, interpretive information using discretion and independent judgment Supervision Limited supervision with high independence; supported by lower-level staff as applicable

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