Job Description

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email ***email_hidden*** and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

Admin support

LOCATION

9800 S Monroe St

Sandy, UT 84070

SCHEDULE

Part-time: 25-35 Hours per week

To be effective, an individual must be able to perform each job duty successfully.

The Risk Operations Analyst Intern supports the Risk Operations department by building reporting dashboards, preparing operational metrics, and reviewing processes for control gaps. The intern works under supervision and contributes to reporting, analysis, and documentation used by Fraud, Disputes, Recovery, and Risk Operations.

KNOWLEDGE, SKILLS, And ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Build reporting dashboards that support Risk Operations performance monitoring.
• Prepare and update operational KPIs and KRIs used by Risk Operations leadership.
• Analyze trends in fraud, disputes, and operational performance.
• Review procedures and process documentation to identify gaps or inconsistencies.
• Support process mapping and control validation work.
• Assist with data extraction and basic SQL queries under supervision.
• Prepare summary reports for use by management and internal partners.
• Maintain accurate documentation that aligns with internal governance standards.
• Perform other duties as assigned.

Experience

• Coursework or project experience in data analysis or process analysis.
• Experience with dashboards or analytics tools such as Excel and Power BI.
• Experience working with data visualization tools used in coursework or projects.
• Experience with SQL in an academic setting is preferred.
• Python skills are a nice to have.

Education

Current enrollment in a bachelor’s program in one of these areas:

• Information Systems
• Data Analytics
• Finance
• Accounting
• Business
• Economics
• Computer Science

Completion of coursework in data analysis, statistics, or information systems is preferred.

Computer/Office Equipment Skills

General computer operating skills.

Fluent knowledge in Microsoft Office (Outlook, Teams, Word, and Excel).

Basic report building, Data modeling at an introductory level, Data visualization tools used in coursework or projects, Data and Querying, SQL at a basic academic level, Python is a nice to have

Managerial Responsibility

Has no supervisory/managerial responsibilities

Language Skills

Must have the ability to read, understand and carry out instructions in written and oral form.

Physical Abilities / Working Conditions

Physical Demands

Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

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