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School of Public Affairs
Part time
Non-Exempt
The Student Administrative Assistant will support the Facilities and Operations functions of the School of Public Affairs Dean’s Office. The student will assist with basic office support, handle front-desk operations, and help maintain the efficiency of building-wide services. The student worker must wear appropriate attire while working at front desk. All undergrad AU students with Federal Work Study award are eligible to apply for this position, with a preference for those students in SPA.
Staff the Kerwin Lobby front desk during scheduled shifts.
Utilize the SPA Operations email and ticketing system to manage and respond to service requests.
Perform general administrative duties including scanning, copying, and printing.
Answer and route calls from the SPA main phone line.
Schedule and manage bookings for local conference rooms.
Pick up and deliver mail to and from SPA departments as scheduled.
Deliver supplies to departments and offices.
Stock supplies.
Assist with student advising in-person and virtual appointments and walk-ins.
Direct students to appropriate services or contacts.
Support any special projects or tasks assigned by the Facilities and Operations Coordinator.
Part-time.
15 - 30 hours per week.
$18.40 per hour.
Current American University student in good academic standing.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Professional demeanor with a customer-service mindset.
Ability to work independently and handle confidential information appropriately.
Willingness to learn internal systems (e.g., ticketing, scheduling tools).
Independent and critical thinking required.
Know Microsoft Office 365.
Previous office or customer service experience is a plus.
Familiarity with Google Workspace, Canva, and Adobe is preferred.
Be able to work all summer (approximately Monday, May 11th – Friday, August 21st).
This position is available only to enrolled American University students.
Please list all computer related knowledge.
Federal Work Study award is preferred.
This position is available only to enrolled American University students.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Visit for additional information about American University employment and benefits.
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
For more information or assistance with the American University careers site, email ***email_hidden***.
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