Job Description

Hours : 40 hours per week,

Pay Rate : $25.00 to $25.25 per hour

Education : High School diploma or equivalent required. Associate’s degree (or higher) in health information, Medical Billing, or similar field strongly preferred.

Benefits

• 19 days of PTO and 12 paid holidays per year
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

As a Medical Records Specialist, you will

• Maintain, organize and safeguard electronic and paper medical records for the ICM (Intensive Case Management) program clients.
• Review records for accuracy, completeness, and compliance with legal, ethical and program standards.
• Monitor and ensure compliance with HIPAA and mental health-specific confidentiality laws.
• Process patient admissions, discharges, transfers and treatment documentation.
• Run reports in EHR to assist program in complying with County requirements, such as productivity and documentation standards.
• Support clinicians and case managers with timely access of medical histories, treatment plans and progress notes.
• Prepare a variety of material such as interoffice communications, correspondence, input data and statistics for tracking and reporting, and reports of a routine or special nature.
• Gather and prepare medical records for CRF QI Department as well as external agencies as requested, such as Social Security Administration and Legal Aid.
• File and retrieve documents such as consent forms, progress notes and discharge summaries. Assist in audits, quality reviews, and other quality evaluations.

Additional Qualifications and Skills

• Six (6) months of full-time experience maintaining medical records of clients, patients, residents, or inmates in a mental health program or clinic, a skilled nursing facility, acute care hospital, or a correctional or detentions facility within the last two (2) years
• Basic knowledge of medical terminology used in mental health programs
• Strong understanding and knowledge of HIPAA and confidentiality regulations, especially mental health privacy laws
• Strong organization skills, attention to detail
• Excellent communication and teamwork abilities
• Proficient computer skills, including Microsoft Office
• Must be able to pass criminal/background clearance

CRF inspires and mentors the next generation of behavioral health professionals!

Intensive Case Management (ICM) is a community-based program serving adults living with serious mental illness who require a higher level of support to achieve stability and independence. The program focuses on individuals with complex needs who may be at risk of hospitalization, homelessness, or disengagement from care.

ICM utilizes a multidisciplinary, team-based approach to provide comprehensive, individualized services in the community. Staff work closely with clients to coordinate care, support access to housing and benefits, assist with medication and treatment engagement, and build skills to promote recovery and independence.

With smaller caseloads and a strong emphasis on outreach, ICM allows staff to develop meaningful relationships with clients while delivering high-quality, person-centered care. This model is designed to improve overall outcomes, reduce crisis utilization, and support long-term community integration.

If you need assistance completing the application, please send an email to ***email_hidden***

We are an Equal Opportunity Employer

Medical Records Specialist

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